Privacy and Cookie Policy
This privacy policy sets out how this website (hereafter "the Store") uses and protects any information that you give the Store while using this website. The Store is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. The Store may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
What we collect
We may collect the following information:
- name
- contact information including email address
- demographic information such as postcode, preferences and interests
- other information relevant to customer surveys and/or offers
For the exhaustive list of cookies we collect see the List of cookies we collect section.
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services.
- We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
Facebook data gathering
What data does Outbax is collecting about the user?
Outbax gathers data from Facebook users through advertisement Facebook form leads. Only Facebook users who complete the advertisement Facebook form leads will share their data, and the collected information (email, contact number, and postcode) is limited to what they submit in the form.
For what purposes does Outbax is using that data?
We utilize this Facebook leads data to contact users and follow up with them regarding the form they submitted. If an email is provided, we will send an email to the customer confirming their form submission and continue the discussion based on their needs.
How the user may request that the data be deleted?
If you wish to have your personal data removed from our system, you have the following options to request deletion:
1. Via Email: Send us an email at support@outbax.com.au, clearly stating your request for data deletion. Please include the account details associated with the data you want to be deleted to expedite the process.
2. Through a Phone Call: Reach out to our dedicated customer support team at +61288810318, and one of our representatives will assist you with your data deletion request.
3. Using the Unsubscribe Button: Alternatively, you can exercise your right to data deletion by clicking the "Unsubscribe" button provided in your account settings. This will initiate the process, and our team will follow up with confirmation once the deletion is complete.
We assure you that upon receiving your request via Email or Phone Call or unsubscribe button, we will promptly and securely delete all of your personal data from our records and stop our system for collection of any further information. Additionally, we will send you a confirmation email once the process is completed, providing you with the peace of mind that your data has been permanently removed from our system and confirming system stopped any action regarding the account.
Please remember that by choosing to have your personal data deleted, you may lose access to certain features or services provided by our platform, as they rely on this information for customization and personalization.
At Outbax, we are committed to maintaining the highest standards of data protection and privacy. If you have any further concerns or questions regarding our data deletion process or our privacy practices in general, please don't hesitate to contact us support@outbax.com.au.
